SVC/ENT
For brands and enterprises
A written SLA, an account manager, and an API.
Open a merchant accountSEC/S1The problem
The problem.
A large account does not need promises — it needs a written commitment number, and someone accountable when that number is missed.
SEC/S2The approach
How we handle it.
Service levels go into the contract as numbers, and we share a monthly performance board using the same metrics published on this site. If we miss, the penalty is written down.
SEC/S3Process
What happens, in order.
- 01
A volume and lane assessment with the operations team
- 02
A quote with a rate matrix built for your lanes
- 03
Technical integration — API or a daily file
- 04
A pilot on a slice of the volume
- 05
A monthly performance review against the numbers
SEC/S4Included
What the service includes.
- SLA with penalty clauses
- A dedicated account manager
- Daily cash-out
- API, webhooks, and a sandbox
- Monthly performance reporting
Start with one shipment.
No minimum, and no contract to begin. Open an account, ship one parcel, and check the numbers yourself.