SVC/RTN
Returns
A return is not a loss — if it comes back fast and in a known condition.
Open a merchant account
SEC/S1The problem
The problem.
Most couriers treat a return as a failed shipment and leave it in a warehouse for weeks. The merchant pays twice: once when it comes back, and again for every week it isn’t on sale.
SEC/S2The approach
How we handle it.
A return gets a reverse tracking number the moment the recipient requests it, and is photographed on collection. You see its condition before it reaches you and decide whether it goes back to the shelf or back to your warehouse.
SEC/S3Process
What happens, in order.
- 01
The recipient requests a return from the tracking link
- 02
A courier collects and photographs the condition
- 03
The parcel enters reverse sorting
- 04
Inspection and a photo report on the dashboard
- 05
Back to the shelf, or delivered to your warehouse
SEC/S4Included
What the service includes.
- Reverse tracking number
- Condition photos at collection
- Inspection report on the dashboard
- Automatic COD reconciliation
Start with one shipment.
No minimum, and no contract to begin. Open an account, ship one parcel, and check the numbers yourself.